Scrum Masters – Solve This Problem First!

I’ve worked with so many Scrum Master who are so eager to help their teams achieve high performance that they often look right past the first problem they should help the team to solve.   It’s right under their noses, staring the team in face, most likely as they decide what to show in the Sprint Review.

Is the team consistently delivered a fully tested, potentially releasable, Product Increment?   If, after the Sprint Review, the Product Owner and Stakeholders say “love it – ship it!” can you?

Delivering a Finished Product Increment in Scrum

Hey there, fellow Scrum Masters and Agile enthusiasts! Today, I want to dive into a topic that lies at the very heart of Scrum – the importance of delivering a finished Product Increment. In our fast-paced world of software development, the concept of a “done” increment might seem straightforward, but its significance cannot be overstated. So, grab your coffee, and let’s explore why ensuring a fully-tested Product Increment matters so much in the Scrum framework.

The Essence of Scrum

Before we delve deeper, let’s remind ourselves of the essence of Scrum. It’s all about flexibility, collaboration, and continuous improvement. Scrum encourages us to inspect and adapt, delivering value incrementally. And here’s where our star of the show, the Product Increment, comes into play.

What is a Product Increment, Anyway?

In Scrum terminology, a Product Increment is the sum of all the Product Backlog items that were completed prior to and during a Sprint, fully tested and potentially shippable. In simpler terms, it’s a piece of the product that’s not just built but ready to deliver.

The Sprint Review: Unveiling the Treasure

Picture this: It’s the end of a Sprint, and you’re gathering your team for the Sprint Review. You’re about to unveil your latest masterpiece – the Product Increment. Here’s why this event is so important:

  1. Feedback Frenzy – During the Sprint Review, you present the fully-tested Product Increment to your stakeholders. They get to see, touch, and interact with it. This is where the magic happens! You receive their valuable feedback, and this is your chance to make adjustments based on real-world usage and expectations.
  2. Transparency and Trust – Delivering a finished Product Increment showcases your team’s commitment to transparency. Stakeholders witness tangible progress, which fosters trust and confidence in your team’s abilities.
  3. Time to Pivot – In today’s dynamic world, requirements can change faster than you can say “Agile.” By delivering a finished increment, you give your organization the flexibility to pivot in response to evolving market conditions or customer needs.  Use the information discovered in Step 1 to update the Product Backlog, ensuring you are building the next Increment using the most up to date feedback.

The Perils of Skipping “Done”

Now, let’s consider the flip side of the coin – what happens when you neglect the “done” aspect of your Product Increment:

  • Incomplete Feedback – Without a fully-tested increment, you might not get the comprehensive feedback you need to make informed decisions. It’s like trying to improve a recipe without tasting the dish.
  • Unpredictable Progress – Skipping the “done” step can lead to unpredictable progress. You risk not knowing exactly where you stand, which can hamper planning and forecasting.
  • Questionable Quality – Rushing through development without thorough testing often results in subpar quality. This can lead to increased technical debt and erode the trust of your stakeholders.
  • Ignoring Systemic Issues – the heart of Scrum is shortening time to feedback. Making this the target of the team will uncover issues that are likely beyond the team’s ability to fix, you’ve discovered problems in the system itself.  Solving those problems will unlock higher levels of delivery.

Making “Done” a Habit

So, how do you ensure you consistently deliver a fully-tested Product Increment? Here are some practical tips:

  1. Definition of Done (DoD) – Define and document your Definition of Done. Make sure everyone on the team understands what it means for a product backlog item to be “done.” This provides a clear target for your development efforts.
  2. Test-Driven Development (TDD) – Embrace Test-Driven Development practices. Writing tests before writing code ensures that your increment is built with quality and testability in mind.  TDD is not a testing strategy, it’s a development strategy.  By ensuring your code is testable you are increasing quality and lowering risk,
  3. Collaborative Effort – Ensure that “done” is a collaborative effort. Involve the entire team, from analysts to developers to testers and everyone in between, in defining and adhering to your DoD.
  4. Continuous Improvement – Regularly review and refine your DoD. Don’t be afraid to update it as your team evolves and gains more insights into what “done” truly means for your product.  It’s common for a DoD to become “more strict” over time as the team continually “ups the bar” on their quality measures.

Wrapping Up

In the world of Scrum, delivering a fully-tested Product Increment is not just a checkbox on your Sprint to-do list. It’s the first problem to solve. It’s the heartbeat of continuous improvement. It’s the bridge between your development efforts and valuable feedback from stakeholders. 

So, my fellow Scrum enthusiasts, let’s make “done” our mantra, and watch as our products and teams flourish in the ever-evolving landscape of Agile development. Remember, a truly finished Product Increment is the key to unlocking the full potential of Scrum. Cheers to your Scrum success!

If you liked this post and want to learn more about Agile, Lean or Leadership, please consider purchasing a book from my Recommended Reading page.

Until next time!

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